CHARLESTON, W.Va. (April 6, 2021) – West American Water announced today that results published in the company’s 2020 Consumer Confidence Reports indicated excellent water quality throughout its 19-county service area. The reports for each water system include Bluefield, Bluestone, Gassaway, Huntington, Kanawha Valley, New River, Webster Springs and Weston. West Virginia American Water’s Consumer Confidence Reports are searchable by zip code and can be accessed on the company’s website.
‘West Virginia American Water is committed to providing quality water service in our communities, and these reports demonstrate our ability to meet and exceed state and federal water quality standards,’ said Robert Burton, president of West Virginia American Water. ‘Our team of water experts work hard to provide safe, clean, reliable and affordable water service for our customers. These results are a testament to their expertise and dedication.’
The Consumer Confidence Report is an annual performance measure of the quality of water supplied by West Virginia American Water against the compliance standards established by the U.S. Environmental Protection Agency and the West Virginia Bureau for Public Health. The report describes drinking water sources, water quality tests conducted, substances detected, and the levels of those substances. Commonly asked questions and the associated answers concerning drinking water are also included.
‘Water’s journey from source to your tap is much more complex than many people realize, and nothing is more important than the exhaustive testing taking place at every stage of its voyage,’ added Billie Suder, water quality manager at West Virginia American Water. ‘Water quality is remotely monitored around the clock with secure electronic analyzers that continually check and measure the clarity of the water, its pH balance, temperature, and a wide range of other critical factors throughout our systems. Additional tests are performed, not just before the water leaves the plant, but also as it travels through the pipes on its way to you.’
West Virginia American Water customers are invited and encouraged to review water quality results for their system in the Consumer Confidence Reports on the company’s website.
West Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 545,000 people. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean,…